1. Base rate and additional fees:
   1. The base rate is for 4 people or less (additional fee of $75 per night per additional person).
   2. A cleaning fee of $200 applies for all rentals.
   3. We accept pets (maximum of 2 pets per rental) but an additional fee of $ 100 per pet applies for the hypoallergenic cleaning upon departure.
2. Minimum stay:
   1. A minimum of 2 nights applies at all times. We do not accept daily rentals.
   2. Full week, weekends or 5 week nights rentals during the High Season.
3. Weekends:
   1. Weekend rentals are usually from Friday to Sunday (or Thursday to Sunday or Friday to Monday).
   2. No arrivals or departures are allowed on Saturdays.
4. Number of persons:
   1. Customers agree to respect the number of persons mentioned in the rental agreement.
   2. Strict monitoring of the number of occupants is applied onsite. A penalty of $150 per night will be deducted from the security deposit for anyone not declared on the rental agreement.
5. Payment formalities:
   1. A 50% reservation deposit by credit card is required when booking on our website in order to block the dates in the rental calendar and secure your reservation.
   2. The balance payment is due 15 days before your arrival date, either by e-Interac transfer (no fee) or by credit card (4% admin fee).
   3. A reimbursable security deposit of $ 2 000 will be temporarily frozen on your credit card 48hr before your arrival date and released on your credit card within 24hr/48hr of your departure, if no damage is found and the cottage is returned to the same condition as on arrival.
6. Cancellation policy (excluding COVID-19):
   1. Cancellations more than 60 days before the arrival date: no penalty (refund of the reservation deposit).
   2. Cancellations between 15 days and 60 days before the arrival date: penalty of 50% (loss of the reservation deposit).
   3. Cancellations within 15 days of the arrival date: no refund.
7. Other applicable fees:
   1. A 4% admin fee applies to payments by credit card.
   2. A bank fee of $ 60 applies for international bank transfers.
8. Arrival and departure times for Chalet Red Deer:
   1. Check-in is after 4pm.
   2. Check-out is at 11am.

Please note the cottage rules that apply to all participants:

1. It is strictly forbidden to smoke inside the cottage at all times. Smoking outside is allowed (a penalty of $1000 applies in the event of non-compliance with this rule);

2. For security reason but also to respect the serenity of the neighborhood and to preserve our sanitary installations, we expect the renters to respect the number of persons specified in the rental agreement at all times.

3. The Fiddler Lake Resort is a recreational site where tranquility is king. The use of RVs, ATVs, skidoos, motocycles and other motocross is strictly prohibited onsite. However, you can bring your ATV, skidoo or moto on a plateform to use it outside the domain (a penalty of $500 applies in the event of non-compliance with this rule);

4. For obvious security reasons, the use of fireworks is strictly forbidden at all times (a penalty of $1000 applies in the event of non-compliance with this rule);

5. No excessive sound is allowed outside the cottage or on the deck after 10pm (a penalty of $500 applies in the event of non-compliance with this rule);

6. The Lake Fiddler is an ecological lake where motor boats are forbidden. In order to avoid the blue algae (or other parasite) contamination from other lakes, we ask you to only use the boats provided to you and not to bring your own;

7. Outdoor fires are only allowed in the covered firepit (a penalty of $1000 applies in the event of non-compliance with this rule);

8. The use of tents, RVs or any other camping installation is strictly forbidden onsite;

9. We are not responsible for any accident in the cottage, in the hot tub, at the swimming pool, around the cottage or at the lake;

10. Any subrental is totally forbidden;

11. Guests are expected to prevent excessive noise after 10pm;

By booking directly on our website or through any partner platform, you are deemed to have read and agreed to comply with these rules, as well as all the other participants of your group. In case of non respect by the guests of any of those rules, we will not hesitate to retain the whole security deposit.